PPSLI Policies & Procedures (REALTOR® CE)
Course: Professional Property Stager REA Consultant Certification (Asynchronous, 6 hours)
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1) Refund Policy
All tuition is non-refundable once course access is granted. PPSLI may approve a refund for duplicate purchases or verified technical issues that prevent access. Requests must be emailed to support@studystaging.com within 3 business days of enrollment.
2) Completion Policy
To earn credit, students must complete all modules, quizzes, and the end‑of‑course evaluation in the Teachable LMS. Partial completion does not qualify for certification or CE credit.
3) Attendance / Progress Tracking
PPSLI uses Teachable’s analytics to verify time‑on‑task and progression. Students must view lessons and pass quizzes in sequence before advancing.
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4) Accessibility & ADA / Section 508
PPSLI is committed to accessible learning. If you need an accommodation, email support@studystaging.com. We will acknowledge within 3 business days and provide a plan within 10 business days. Course materials are designed to meet ADA and Section 508 standards (captions, readable fonts, contrast, keyboard navigation).
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5) Grievance Procedure
Concerns must be submitted in writing to support@studystaging.com with your name, email, and a brief description. PPSLI will acknowledge within 3 business days and issue a written resolution within 10 business days.
6) Data Privacy
PPSLI protects student information and does not sell personal data. Teachable stores enrollment, progress, and certificates. Data handling aligns with FERPA/GDPR principles. Contact support@studystaging.com for questions or data requests.
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7) Certificate Issuance
Upon verified completion, a Teachable certificate is automatically issued and available for download from your student dashboard.
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8) Technology Requirements
A modern browser, stable internet, and audio capability are required. Mobile access is supported; desktop/laptop is recommended for quizzes and downloads.
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9) Support & Response Times
Email support is available Mon–Fri, 9 AM–5 PM (ET). We aim to respond within 24 hours (excluding weekends/holidays). Platform uptime is 99%+; downtime notices are posted by Teachable.
10) Teach‑Out & Course Availability
If PPSLI or our LMS changes, enrolled students will have a reasonable opportunity to finish the course or receive appropriate credit if completed.
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11) REALTOR®â€‘Exclusive Enrollment
This offering is designed for licensed real estate professionals. Access is non‑transferable and tied to CE verification. Account sharing may result in removal without refund.
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12) Certification Exam (Optional)
The REA Certification Exam is optional and not part of CE hours. Passing the exam unlocks the PPSLI digital tool kit (brandable) and a Talent Directory listing.
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Last Updated: October 23, 2025
PPSLI • Professional Property Stager Learning Institute • support@studystaging.com
Looking for the multi‑level program? See the Career Stager / Expert Policies.
